Get Support
Professional support for SS Ultimate v3 and all Krimnizo streaming automation services. Get help when you need it.
How Can We Help?
Choose the best way to get support for your needs
Discord Support
Join our Discord community for real-time support, community discussions, and direct access to our team.
Direct Contact
Contact our team directly for personalized support, technical issues, or account-specific questions.
Support Resources
Additional resources to help you get the most out of SS Ultimate v3
Common Support Topics
Quick solutions for common questions and issues
How do I get started with SS Ultimate v3?
Contact us via Discord (@psychil) or Telegram (@PsychilKr) to purchase and receive setup instructions. Our team will guide you through the entire process.
What if I'm experiencing downtime?
Check our status page first, then contact support immediately. With 99.8% uptime, issues are rare but we respond quickly when they occur.
How do I access my dashboard?
Visit ssu.krimnizo.com and log in with your provided credentials. If you've lost access, contact our support team for assistance.
Can I upgrade my streaming capacity?
Yes! Contact our sales team to discuss upgrading your plan. We can adjust your capacity based on your growing needs.
What support is included in my plan?
All plans include setup assistance and documentation. Higher tiers include private support and faster response times.
How do I report a technical issue?
For technical issues, contact us via Discord or email with detailed information about the problem. Include any error messages or logs if available.
Need Immediate Help?
For urgent technical issues or critical support needs, contact us directly.